Customer Service in Japan
Learn how to interact with your Japanese customers to nurture and grow your business. From how to introduce yourself to where to sit in meetings and more.
Japanese Customer Service: Can You Compete? 
Customer Service in Japan March 19th, 2026

Japanese Customer Service: Can You Compete? 

3 key strategies—backed by data—that will help you maximize customer satisfaction and minimize the risk of offense in Japan.
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
Top Japanese Keigo Mistakes to Avoid
Business in Japan, Life in Japan, Customer Service in Japan March 6th, 2026

Top Japanese Keigo Mistakes to Avoid

Are you making these keigo mistakes? You don’t need to know the ins and outs of keigo grammar construction to improve how you sound, starting from today.
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
Japan Business Card Etiquette: What to Know and Do
Business in Japan, Customer Service in Japan February 20th, 2026

Japan Business Card Etiquette: What to Know and Do

Ready to expand your Japanese business etiquette? Master these moves, just in time for your next big pitch with your Japanese prospects. 
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
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